How do I delete my account?
Permanent account deletion, what gets removed, what is kept for legal reasons, and how to start.
You can delete your Havnwright account at any time from Settings → Privacy & Data. Deletion is permanent and cannot be undone.
What we delete
- Your profile and login
- Your projects, snags, quotes, photos and documents
- Your saved estimates and inspiration boards
- Your messages
What we keep (and why)
A small amount of data is retained for legal, financial or fraud-prevention reasons, all of it anonymised so it can no longer be tied back to you:
- Invoices and Stripe records (UK tax / VAT law requires retention for 6 years).
- Aggregated audit logs (security events that named your account at the time, kept with your identifier replaced).
How to start
- Sign in.
- Go to Settings → Privacy.
- Click Delete my account.
- Confirm in the dialog. We delete immediately.
UAE accounts
Accounts created under UAE PDPL jurisdiction are deleted in full (no anonymisation). See our privacy policy for details.
Questions
If you want a copy of your data before deleting, request a Data Export from the same Privacy page first. The export is emailed as a download link.
Still need help? Email support@havnwright.com from your registered address.
Last updated 17 May 2026
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