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Answers to the most common questions about your account, the calculator, projects and the platform. 39 articles across 11 categories.
Account & Login
Signing in, password resets, confirmation emails and account settings.
6 articles
Cost Calculator
How the calculator works, what numbers it produces, and how to use the Scope of Works.
4 articles
Projects
Creating projects, project phases, and how to track quotes, photos and snags.
5 articles
Pricing & Platform
Is Havnwright free, what is paid, who is it for, and where things are stored.
3 articles
Inspiration & Design
Browsing renovation photos, saving favourites and using boards.
1 article
Quotes & Comparison
Uploading quotes from contractors, comparing them side-by-side, and what a complete quote should include.
3 articles
Photos, Snags & Documents
Documenting your project: progress photos, the snag list, and storing contracts, plans and certificates.
3 articles
Working with Contractors
Finding contractors, what verification means, and what Havnwright does (and does not) do today.
2 articles
Retrofit & Energy
EPC, grants, MCS, TrustMark: the energy-efficiency side of the platform.
4 articles
Contractor Mobile App
If you are a contractor: downloading the app, subscription tiers, team setup and CIS handling.
6 articles
Mobile & Devices
Using Havnwright on phones, tablets and laptops. App availability and offline behaviour.
2 articles
Still need help?
If you cannot find an answer here, email support@havnwright.com from the address you registered with. We aim to reply within one working day.