Do I need a separate account for the mobile app?

One account

As a contractor you use the Havnwright mobile app to run your business, and one account is all you need. Sign in with the same email and password on any device and your data is the same everywhere.

Why someone ends up with two accounts (and how to merge)

Common scenarios:

1. Signed up on web first, then on mobile with a typo'd email. You now have two empty accounts. The fastest fix is to delete the duplicate and sign back in to the real one on the second device.
2. Signed up as homeowner, now want to be a contractor too. You cannot change account type. You will need a second account under a different email if you genuinely use the platform from both sides.

To merge two accounts you have created in error, email support@havnwright.com with both email addresses. We can move data and close the duplicate. We do this manually because account merging is destructive and we want to be sure of which account is which.

Splitting one business across multiple people

If your business has multiple operatives (you + your apprentice + a sub), use team members on a Professional / Business / Scale subscription rather than separate accounts. See adding team members.