How do I add team members?
Team members on Business / Scale: roles, invitations, what they can and cannot see.
Team members are available on the Business and Scale subscription tiers. Business includes up to 5; Scale is unlimited.
How to add a team member
- Go to More → Team → Team Members in the mobile app (or the same path on web).
- Click Invite team member.
- Enter their name, email, and pick a role:
- Owner: full access (you, the account holder). Only one owner.
- Admin: can do everything except billing and deleting the company.
- Operative: can use the app to track time, expenses, photos, mileage on jobs they are assigned to. Cannot see other operatives' data, finances, or the full client list.
- Office: can do back-office work (invoices, quotes, scheduling) but does not appear on field-team rosters.
- They get an email invitation. Once they accept and sign up, they appear in your team list.
Crews
If you have more than 3-4 operatives, group them into crews (Team → Crews). Crews are useful for:
- Assigning a whole crew to a job
- Seeing crew-level availability in the team calendar
- Crew-level performance metrics
Removing or deactivating
You can deactivate a team member temporarily (e.g. while they are on long leave) without deleting their history. Their time-tracking and expenses stay on the jobs they worked on. Full removal is via Settings; we recommend deactivating first and removing later once you are sure.
What team members can see
- Operatives see only their own data and the jobs they are assigned to.
- Admins see everything.
- Office staff see office-related data (invoices, quotes, customer details) but not personal mileage / expenses of operatives unless they're an admin.
Sub-contractors
Sub-contractors who work for you occasionally do not need to be team members. Add them as suppliers (Job Tools → Suppliers). You can still attach their invoices and pay them via Stripe Connect without giving them dashboard access.
Still need help? Email support@havnwright.com from your registered address.
Last updated 17 May 2026
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