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How do I add team members?

Team members on Business / Scale: roles, invitations, what they can and cannot see.

Team members are available on the Business and Scale subscription tiers. Business includes up to 5; Scale is unlimited.

How to add a team member

  1. Go to More → Team → Team Members in the mobile app (or the same path on web).
  2. Click Invite team member.
  3. Enter their name, email, and pick a role:
    • Owner: full access (you, the account holder). Only one owner.
    • Admin: can do everything except billing and deleting the company.
    • Operative: can use the app to track time, expenses, photos, mileage on jobs they are assigned to. Cannot see other operatives' data, finances, or the full client list.
    • Office: can do back-office work (invoices, quotes, scheduling) but does not appear on field-team rosters.
  4. They get an email invitation. Once they accept and sign up, they appear in your team list.

Crews

If you have more than 3-4 operatives, group them into crews (Team → Crews). Crews are useful for:

  • Assigning a whole crew to a job
  • Seeing crew-level availability in the team calendar
  • Crew-level performance metrics

Removing or deactivating

You can deactivate a team member temporarily (e.g. while they are on long leave) without deleting their history. Their time-tracking and expenses stay on the jobs they worked on. Full removal is via Settings; we recommend deactivating first and removing later once you are sure.

What team members can see

  • Operatives see only their own data and the jobs they are assigned to.
  • Admins see everything.
  • Office staff see office-related data (invoices, quotes, customer details) but not personal mileage / expenses of operatives unless they're an admin.

Sub-contractors

Sub-contractors who work for you occasionally do not need to be team members. Add them as suppliers (Job Tools → Suppliers). You can still attach their invoices and pay them via Stripe Connect without giving them dashboard access.

Still need help? Email support@havnwright.com from your registered address.

Last updated 17 May 2026